Solved Activation Problem

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North-Western

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We are try to get system set up. We installed on Hypervisor and then changed mac address.
We are not able to get license to activate.
Contacted support and they said they reset mac address for us in license.
I have seen some references to doing this.
"
Confirm that you have the pbx licenced./
Access https://erp.3cx.com. If a login page comes up it means erp is up.
"
If i go to this webpage on a browser it times out. I cannot ping it.
I can see port 443 is open using netcat from within linux console.
Any ideas what to try next?
We do not have this connected to sip yet - just trying to get working internally before we switch from elastix.

Thanks
 
are you installed v16 or v15.5 sp6? Anything older won't activate its license.
 
are you installed v16 or v15.5 sp6? Anything older won't activate its license.
That is exactly what it was - Upgraded and that did it.

Thank You for the help.
 
Glad to see the issue has been resolved
 
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