Active Calls Duplicated

[Gioal]

I am noticed a strange behavior, sometimes a user make a call that is routed to a bridge with an asterisk and in active calls monitor it appears multiplicated until the license limit.

Verified in activity log and the multiple calls seems to be not coming from the user, is 3CX starting a lot of the calls with the same source and destination.

3CX Enterprise
16 SC
Version 16.0.493


Anyone observed the same?

 

[craigreilly]

I have seen some other posts that sound similar here - but haven't followed it to see the outcome.
I would definitely add the remainder of the requested information:
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

• Server OS, e.g. Debian 9 / Windows Server 2012 R2 / Raspberry Pi
• Is the 3CX Server Hosted and where?
• IP Phone Make/Model/Firmware
• Provisioning Method: Local / VPN / STUN / SBC
• Trunk Provider or Gateway Make/Model
• Has the Firewall Checker passed: YES / NO
• Are custom Phone Templates being used: YES / NO