Activity log empty

[Dominique_CH]

Hello,
I have several customers using self-hosted 3CX under Enterprise license. For just one of them, the activity log all of a sudden stops logging. Two questions:
1) What service should I restart to reactivate logging, rather than having to restart the “3CX PhoneSystem 01 Configuration Server” service which is disruptive?
2) how could I find out the origin of this problem?

 

[NikolasA_3CX]

Navigate to Management console>>Dashboard>>Activity log>> Settings and set the logging to the desired level "Verbose", and then restart all 3CX Services.

 

[Dominique_CH]

Restarting all services is even more disruptive, but this advice doesn't help in troubleshooting the issue.

 

[Nathan@Voxtelesys]

Are the logs maybe rotating out every 1 day or so?
Are the logs completely missing after a certain time period?
Is this Window or Linux?
You could try re-installing the 3CX if you think the system is misbehaving.