Activity Log purging and Country Codes

[johnpi]

I've noticed since the last service pack(6) a couple odd issues. These aren't "critical" but they are a bit irritating.
My current 3CX version: 15.5.15502.6

1) Activity Log > Purge button doesn't always and predictably purge the logs even after a Refresh of the page it sometimes still shows all the log entries that should have been purged as if it...well....didn't purge.

2) Settings > Security > Allowed Country Codes. Disabling(unselecting) any of the countries then selecting the OK button, doesn't appear to function correctly. If I move off to another page or even log off, then log back in and then go back to the country codes page, the disabled country appears to reset back to enabled.

 

[Saqqara]

Have you tried clearing the browser cache, or another browser

 

[johnpi]

Have you tried clearing the browser cache, or another browser

Yep. Like I said, sometimes it purges and other times it doesn't. And I haven't found a pattern yet, so it's tough to troubleshoot with it being random.

 

[johnpi]

The purging of the log files is slightly annoying, however it's concerning the Country Codes security settings allowing an admin to be selective in regions which calls are allowed does not function correctly, in fact it doesn't function at all. Sure you can unselect an entire region or a single country in the UI, but the change is never saved after selecting the OK button and thus all countries are enabled and allowed.

 

[YiannisH_3CX]

Hello @johnpi

i would recommend using a different browser and trying it there as selecting and deselecting countries should work. I have tried this with a few systems and i do not have this issue.

 

[johnpi]

Hi @Yiannis_diag
Yes, I have already tried this. I've tried FF 62.0.2 on MacOS 10.12.6, FF 62.0.2 on Ubuntu 18.04 LTS, Chrome 69.0.3497 on MacOS 10.12.6. Any other I should try? I can reproduce the issue every time in all browsers so far.

 

[YiannisH_3CX]

In that case i would recommend creating a ticket with out support department so they can further look into the issue.