Add Inbound Number range to Ring Group

[maxrobz]

Hi,

In V18 I was able to add an inbound number range to a SIP Trunk and a Ring Group by adding an Asterisk * after the first set of numbers, so the number range 61299354600 to 61299354699 could be input as 612993546*. Those types of entries are still in our system and still seem to work... If I try and do this in V20 now, it does not work. How do I do this? I've resorted to doing the bulk import for the SIP trunk but how do I do the same for the Ring Group. What am I missing?

Thanks.

 

[NicholasP_3CX]

DIDs can be assigned though an import in the SIP trunks.

The format of the import CSV is: +61290000000,102,new DID name

The format is : DID number,destination,DID name

This will allow you to allocate a DID to any internal destination. Just ensure that the destination is already created.

 

[maxrobz]

Why take away something that was so simple in an earlier version?

 

[NicholasP_3CX]

You can still add this in that format with the * if you need to.



Then just go and assign it to the destination you need.

Those 10 numbers however will still be going to that one destination though. It is a lot more flexible if you define each DID to go to a different destination.

 

[maxrobz]

It won't let me save it with an asterisk, how do you do that?

 

[KyriacosS_3CX]

It won't let me save it with an asterisk, how do you do that?

This works OK:

 

[YiannisH_3CX]

To clarify, this will work in Update 6. If you are running the RC version of Update 6 this will work. If you are on Update 5 just wait for Update 6 to be released. It should not be long now.

 

[maxrobz]

Thanks. We have Version 20.0 Update 5 (Build 551 Release) and it says we are up to date.