Add "record by phone" button to Admin Panel and "override office hours/custom"

[CallingFromMars]

Hi 3CX team,

the new way with group routing is awesome. It makes everything so much easier as it adds more flexibility for the customer and user, while it lowers our support time for easy PBX tasks.
BUT: Why is there no additional button to record by phone?
If a user has only an IP phone he has usually no mic/headset attached to his computer.

So the user has to call us to support this (the opposite should be the case, as the group routing should make life easier), or as a workaround record via his own extension greetings menu, download the wave, an reupload it (not very user friendy). Can this be added please?

 

[CallingFromMars]

And vice versa please add record by PC (app/browser) to Greetings.
It is better if you have both options in my opinion.

 

[Rick-Arcus-IT]

Please see: https://www.3cx.com/community/threa...using-hardphone-instead-of-web-client.119898/

 

[Ben-LIT]

Also, on the /webclient/#/office/office-hours/ pages the "Record" button does not appear unless the browser has access to the microphone. This gives no hint that a user COULD record here if they fix their microphone. It would be better to show the button . Maybe have it pop-out an error with a link to the /webclient/#/settings/media page so the user can troubleshoot their audio devices (this media page automatically prompts the browser for permission to the mic and camera, which will solve the issue automatically for many).