Add SIP Trunk - Vox ZA not available

[Optinuum]

Hi,
I'm new to 3CX and just registered a 3CX StartUP account.

I'm trying to add a new SIP Trunk for Vox (I already have a VoIP account with them). In the configuration guide it says that I must select the country, etc to add a SIP Trunk, however ZA is not one of the listed countries and VOX is not listed under the other countries.

Am I missing something? How can Vox be added?

Thanks & regards

 

[NicholasP_3CX]

Hi @Optinuum

Not all the providers that are compatible with 3CX are compatible with the 3CX StartUP platform. Only the providers in the drop down box during the configuration wizard can be set up and used.

 

[[email protected]]

Hi @Optinuum

Not all the providers that are compatible with 3CX are compatible with the 3CX StartUP platform. Only the providers in the drop down box during the configuration wizard can be set up and used.

Does this mean South Africa code ZA is not supported for 3CX startup

 

[leejor]

Reading over the options, I assume that if you choose the Free edition, you are resticted to the drop down trunk options and it means you can't add a "generic" trunk. The "Own SIP trunk", in the Pro edition, I assume would allow that .

https://www.3cx.com/blog/releases/startup/

 

[YiannisH_3CX]

For 3CX StartUp will you need to choose a provider from the list. You will not be able to add an unsupported provider. Bring your own means that you will be able to add the specific providers with your own account from the provider.

Does this mean South Africa code ZA is not supported for 3CX startup

Currently there are no ZA supported providers for 3CX StartUp currently but you can always use a Worldwide provider. We will also add more providers in the future.