Address different CRM integrations with outgoing rule

[mikeodo]

Hello!

Is it possible to define which CRM is addressed under CRM integration depending on the extension or prefix (outbound rule)?

Example:
Prefix 1 -> Enable Call Journaling for Salesforce
Prefix 2-> Enablle Call Journaling for VTiger

And then it would be possible to address 2x VTiger with different URL/Instance?

 

[edossantos]

No, only 1 CRM can be configured at a time.