Admin Account Locked

[jmh-itsjessnetworks]

My account just got locked and now i cant log into the backend of my phone system.

May I have assistance with this issue?

 

[Saqqara]

What do you mean by backend of the phone system, do you mean the 3cx management console.

If the account has been locked out, the blacklisted IP will be released after a time (not sure what time period)

You could always try accessing the console from another IP address, as this will not be blacklisted

 

[jmh-itsjessnetworks]

What do you mean by backend of the phone system, do you mean the 3cx management console.

If the account has been locked out, the blacklisted IP will be released after a time (not sure what time period)

You could always try accessing the console from another IP address, as this will not be blacklisted

When I refferr to the back end I am meaning the management console.

Thank you.