Admin activity logs

[samlouis55]

Hello,

Do you log admin activity logs for example if an admin downloads recording audio, modify user extension, etc...? If yes, where can i track those activities?

Regards,

 

[eddv123]

The reports are more related to the actual calls in/out, queue statistics etc. Under the extension settings you can set these settings "Allow access to 3CX Management Console" and you can actually generate call reports here but I think these reports only relate to the above.

I would speak to a development partner and see if they can get these settings from the system for you:

https://www.3cx.com/call-center/crm-integration/
https://www.voiptools.com/
http://www.insperix.com/

 

[YiannisH_3CX]

Hello @samlouis55

Please note that currently there is no report for listing changes to configuration. In addition to what @eddv123 mentioned you can post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.