Advanced Equipment: https://a*********ca/

[kanchan.verma]

Hi,
we are facing an issue where one of our customer instances is no longer visible in our 3CX system. This customer was previously available and working , however it appears to be missing/deleted from last 2 days from our 3CX portal and we are unable to locate it.
Can someone please help with this?

 

[Alphabetic]

Log in to their 3CX and partner up again.

 

[NikolasA_3CX]

Hi @kanchan.verma

For such issues regarding licenses, you should contact the CSR department by going to 3CX.com and clicking the contact button, or use this link https://www.3cx.com/contact/