Barnhart Joined Apr 8, 2015 Messages 3 Reaction score 0 Apr 22, 2015 #1 Is the only way to specify after hours calls to go to an IVR is an inbound DID rule?
Saqqara Bronze Partner Basic Certified Joined Mar 12, 2014 Messages 4,775 Reaction score 1,471 Apr 23, 2015 #2 Configure office hrs within 3CX - > Settings - General - Configure Office Hrs (this is the global settings, but you can override by extension, group) On the inbound rule for the DID, you can untick 'Apply the same routing logic Outside of Office hours' (botton of screen)
Configure office hrs within 3CX - > Settings - General - Configure Office Hrs (this is the global settings, but you can override by extension, group) On the inbound rule for the DID, you can untick 'Apply the same routing logic Outside of Office hours' (botton of screen)