AI Voice coming to 3CX

Status
Not open for further replies.

uptime1

Customer
Joined
Jan 13, 2012
Messages
182
Reaction score
59
I'm seeing a growing number of vendors providing AI voice processing to guide callers to the right person or department, instead of boring and aggravating callers with a long menu of vague options. My customers are interested in this, not only to increase efficiency, but also to provide callers (potential new cu$tomer$) a better experience. Where is 3CX at with integrating AI, so we don't have to seek a 3rd party solution, which often opens the door to (or requires) a competitive platform?

We're also getting inquiries from customers for AI-infused outbound calling, which has even more up$ide!

AI Voice is a fantastic way to add significantly more value to phone systems, and really leaps ahead of simply providing dialtone.
 
AI integration is coming to 3CX per some information they shared to partners. What that looks like isn't publicly defined, so we will just have to wait and see.
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,081
Members
164,899
Latest member
mazet