Hi guys,
I successfully configured the fax server at a customer but no mails with the fax were received. I checked the spam filter settings and added [email protected] to the whitelist. Unfortunately no fax mails can be received and I also checked the welcome mails and they seem to be blocked too. The customer's homepage and mails are all hosted at Telekom and there is no further configuration I can do. At the moment I added an other external mal address that is automatically forwarded to the default address of the customer and faxes can be received. But this is just a workaround and definitely more people with Telekom hosting will have this problem, too. Hopefully you can check why 3CX is on a blacklist at Telekom.
Cheers,
Timo
I successfully configured the fax server at a customer but no mails with the fax were received. I checked the spam filter settings and added [email protected] to the whitelist. Unfortunately no fax mails can be received and I also checked the welcome mails and they seem to be blocked too. The customer's homepage and mails are all hosted at Telekom and there is no further configuration I can do. At the moment I added an other external mal address that is automatically forwarded to the default address of the customer and faxes can be received. But this is just a workaround and definitely more people with Telekom hosting will have this problem, too. Hopefully you can check why 3CX is on a blacklist at Telekom.
Cheers,
Timo
