Allow forwarding loop, break to voicemail after X tries

mezlan

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I currently have a user 101 set up that if after 20 seconds they don't answer, it forwards to user 102. If after 20 seconds they don't answer, it forwards back to 101. This is causing an endless loop, which 3CX detects and automatically terminates the call.

I want to allow the forwarding to loop for X iterations, before giving up and finally terminating in the voicemail of 101.

Is this possible?
 
No, thats not possible. You could use an ringgroup with this 2 extensions and forward to this ringgroup.
 

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