gjoni Silver Partner Advanced Certified Joined Mar 15, 2019 Messages 1 Reaction score 0 Mar 3, 2023 #1 Allow recording to be made on queue level so agent on the queue can receive calls with recording but recording of outbound calls can be off and they can control with start/stop
Allow recording to be made on queue level so agent on the queue can receive calls with recording but recording of outbound calls can be off and they can control with start/stop
Alphabetic 3CX MVP Silver Partner Advanced Certified Joined Jul 1, 2016 Messages 6,683 Reaction score 2,670 Mar 3, 2023 #2 Recordings is either on or off per extension.
VoIPTools 3CX MVP Platinum Partner Joined Feb 13, 2013 Messages 3,884 Reaction score 1,931 Mar 14, 2023 #3 I encourage you to take a look at our 3CX Recording Manager we offer more control over what calls are recorded. Reactions: gjoni
I encourage you to take a look at our 3CX Recording Manager we offer more control over what calls are recorded.