Allowing internal calls after office hours

[joshs]

Hi all,

I have set our office hours for the company e.g. 8am to 6pm. Once it hits 6pm all the phones go to DND. How do I allow internal calls 24/7 bit only allow external calls during working hours?
Surely this should be a feature so I'm not sure if I am just being stupid. So far I can only find weird work arounds. Thanks for your help.

 

[Alejandro_3CX]

Hi @joshs what is the destination for out of office hours? is it a user extension? you can change it to an IVR instead.

Then disable the switch status in the extension, in this way the status will not change to DND.

Or if you forward the calls to the user and it is as DND then you can configure a forwarding for internal calls to another user extension or mobile number and for external calls lets say the voicemail.