Solved An IP has been blacklisted

[raquatics]

Everyone has been black listed how do I get this solved on https://1048.3cx.cloud/webclient/#/login won't let me login or anyone.

 

[StavrosA_3CX]

Hello,

What is the message that you received?
Please try and login from another Public IP Address (e.g 4G/5G Mobile network ) and inform us accordingly.

 

[raquatics]

I now get Server returned error code 403 from a mobile when I scan the QR code

 

[raquatics]

 

[StavrosA_3CX]

Hello,

You will not able to access the FQDN of the PBX - (blacklisted) through the specific Public IP Address.

Please follow my previous message and try to access the PBX FQDN from a different Public IP Address using your Phone's network (that has a different Public IP - you can also create a Hotspot) instead of your Wi-Fi network.

 

[Pierre_3CX]

Hi, the blocking has been lifted let us know how it goes.

 

[raquatics]

It is all up an running and working thank you!