Hello,
We have an intercom on our front door, which is essentially just an analogue phone, which when pushed just dials an extension number. When dialling to an individual extension number, the call routes fine and we can answer and let the person in. However, when we dial it to a call queue, even if the same phone answer's the call, the call disconnects from the receivers end after 2 seconds, and there isn't any audio in those 2 seconds of the call.
The phone's we've tested with are Fanvil X4's (STUN) and the 3CX App for iPhone.
The Analogue phone is connected to a Grandstream HT801, which is also configured as STUN.
PBX handles audio is set for both the Analogue phone and receiver phone ext.'s
If anyone could suggest anything that'd be really helpful!
We have an intercom on our front door, which is essentially just an analogue phone, which when pushed just dials an extension number. When dialling to an individual extension number, the call routes fine and we can answer and let the person in. However, when we dial it to a call queue, even if the same phone answer's the call, the call disconnects from the receivers end after 2 seconds, and there isn't any audio in those 2 seconds of the call.
The phone's we've tested with are Fanvil X4's (STUN) and the 3CX App for iPhone.
The Analogue phone is connected to a Grandstream HT801, which is also configured as STUN.
PBX handles audio is set for both the Analogue phone and receiver phone ext.'s
If anyone could suggest anything that'd be really helpful!
