android 3CX app threw IP blacklist error when trying to answer call

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jholbrookFTLtechnology

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one of my employees just told me they got a blacklist error when trying to answer my call to their extension on their android phone. checking the blacklist log there are no IP addresses blocked specifically, much less their IP address. force quitting the app and re-opening they could call out with no issue.

thoughts?
 
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