Android App crashes

[sam.klaus]

hi,

weshalb kommt diese Meldung auf Android Smartphone

danke

 

[ChrisC_3CX]

Could you provide the relevant information mentioned here: https://www.3cx.com/community/threads/every-new-post-must-contain.20492/

Also, does the issue only occur when you leave a missed call? If not, what specific actions cause the app to crash?

 

[Vali_3CX]

@sam.klaus
We just released yesterday 16.7.5 on Google Play Store, please let us know if the crash still occurs.
Thanks

 

[sam.klaus]

thanks we will try it

 

[ChrisC_3CX]

@sam.klaus
Good to hear! If the issue does persist after upgrading, please do let us know exactly what steps cause it to crash and also provide the information mentioned earlier.

 

[landor]

16.7.5 still chrashing, and stutters the voice, and the quality meter going to be red.
(downgrade help only at the moment)

 

[Vali_3CX]

@landor
Can you send me by PM the client's verbose log report whn such issue occurs, so we could check?
Thanks.