Android app never rings

[GBC]

Hello everyone,

Just created a new thread for the same issue with a Blackview BV6800 Pro owned by one of my customers.

For my case, it doesn't seem to be ISP or mobile provider related as other users of the same install receive their calls correctly...

 

[CloudAware]

Hi guys. We have disabled energysaving settings for the 3CX app in Android and it looks like that phone is now working properly. I hope this helps some of you having this issue