Android Phonebook is not resolved on incoming call

[Severin Meyer]

When I have an incoming call on the 3CX Android App, only the number is displayed.
If I enter the displayed number on the 3CX App (dialing), the contact from the android phone book is displayed immediately under the dialed number.

So I think the app is able to resolve the contact when dialing, but not when an incoming call is ringing.
Also the number in the call history is then not resolved against the Android contacts.

Android: 8.0
Samsung Galaxy 8
3CX-App: 15.5.303

 

[Marios Neophytou]

Hello,

Yes this is an issue that we are currently investigating.

Thank you

 

[Thomas Bloom]

This was never resolved was it?

 

[Marios Neophytou]

Hello @Thomas Bloom,

This is fixed on the beta version. If it is an urgent then download the beta or wait until the final release.

Thank you