Any predefined variable showing number being called

[hoth]

Hi, is there a predefined variable showing the number of the agent being called during the "contact lookup" scenario? Im trying to add a condition to this scenario, which will only do "contact lookup" when a specific agent is called and there might be more than 1 specific agent as well. This is currently what I'm trying to use, which isn't working,

<Request SkipIf="[IIf([InteractionType]!=InboundCall,true,[IIf([QueueExtension]==8001, false, [IIf([QueueExtension]==1001, false, [IIf([AgentExtension]==8001, false, [IIf([AgentExtension]==1001, false, [IIf([Agent]==8001, false, [IIf([Agent]==1001, false, true)])])])])])])]" Url="https://login:password@aa46-2a01-4b00-e208-dd00-cd79-79c6-19aa-f38d.ngrok-free.app" MessagePasses="0" RequestEncoding="UrlEncoded" RequestType="Get" ResponseType="Json" />

What I'm trying to achieve here is for incoming calls where the agent extension is either 8001 or 1001, then I want to do a contact lookup. Is this possible?

 

[edossantos]

Unfortunately this is not possible, because the contact lookup happens as soon as the call arrives to 3CX, before it's routed to the extension. So at this point, the extension that will receive the call is unknown. These are the variables that you have available in each scenario:
https://www.3cx.com/docs/crm-template-xml-description/#h.vcivldjsa1lz