Solved Anyone else having a 3CX hosted outage?

[cobaltit]

Looks like we have 4-5 customers on 3CX hosted that are down. Just checking to see if anyone else is having an issue while we open up tickets with 3CX support.

 

[AlexisV_3CX]

Hi @cobaltit,

I will PM you now, can you please send me the License Keys that are affected?

 

[cobaltit]

@AlexisV

One of my other guys connected with someone via chat so it's being looked into now. Thanks for the prompt response!

 

[NikosT_3CX]

@cobaltit for anything happens, drop us a chat and we will take care of it immediately !!

 

[cobaltit]

Looks like all the instances we reported are back up. We missed one which are are providing the key for now.

 

[cobaltit]

@nikosT_3CX

Yep, my guys weren't sure on the correct process to reach out to hosted support but as soon as they got in contact via chat you guys took care of it. They were opening tickets via regular support. Documentation flaw on our part.

 

[NikosT_3CX]

@cobaltit either drop us a chat or open a support ticket
We are on top of everything, you know that

PS : Check for other PBX we were discussing in PM and let me know please