ATA extension registered, not ringing (or outbound calling)

american10

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Hello. I just replaced a Cisco SPA112 ATA with a Grandstream HT801 ATA. I have an analog phone hooked up to the ATA. The ATA connects through a SBC.

The Grandstream ATA shows as green and the extension shows as green and registered. The ATA web interface shows the port as registered and on hook. The analog phone says "Check TEL Line" and I get no dial tone. Incoming calling doesn't work. The ATA light for the phone line should be blinking on an incoming call, but it doesn't blink at all.

I'm not really sure what is going on here. The ATA and the extension both show as green and/or registered.

3CX is v20, up to date.
 
Hello. I just replaced a Cisco SPA112 ATA with a Grandstream HT801 ATA. I have an analog phone hooked up to the ATA. The ATA connects through a SBC.

[…]

I'm not really sure what is going on here. The ATA and the extension both show as green and/or registered.

3CX is v20, up to date.

Share the steps you used to configure your ATA.
Did you use the 3CX provisioning template?
 

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