Att. Transfer for BLFs

[Nico-ITCare]

Hi,

there is a option for transfer with drag&drop (direct/attended). It would be great, if the same behavior could apply to BLFs. Currently its direct transfer.
Did I miss something?

Cheers Nico

 

[Workbooster_GmbH]

you can set this up in the client settings to make always attended transfer

 

[Nico-ITCare]

you can set this up in the client settings to make always attended transfer

Where? Cannot find an option.

 

[jcostlow]

If you go to advanced settings, behavior you should see the option to always use attended transfer.

 

[Workbooster_GmbH]

Where? Cannot find an option.

Sorry, since I use webclient (Extension) only I could not instruct you anymore in details...