audio issue *8

[otrobison]

When trying to do a *8 call pickup were getting one way / crackling audio

Everything is allowed through the firewall, incoming calls are fine and transfer a call to another extension is fine just *8

 

[JohnS_3CX]

When trying to do a *8 call pickup were getting one way / crackling audio

Call pickup should not really play a role in this, and your description is very specific to only be happening with call pickup.

1. Try making an internal extension-to-extension call, and then perform call pickup. Can you still replicate it or is it just when picking up calls from trunks? (external)

2. Also, we know absolutely nothing about your system. Please tell us more: https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/