- Joined
- Feb 26, 2020
- Messages
- 39
- Reaction score
- 13
We have a company that has several sub-companies all of which run through the same 3CX instance. We have separate trunks and departments setup for those other companies. The problem is that if someone from the main "corporate office" dials the main line for "sub-company A" instead of a direct extension, there is no audio. Am I missing something or is there a way to fix this? Has anyone else ran into this scenario? The call path would be outbound trunk "Corporate" and inbound on trunk (sub-companyA) The call goes through and we can see them pickup but there is dead silence.
