Audio issues on Windows Server 2019 and the latest update KB5011503

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morphey

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Hello,

on my Microsoft Windows 2019 server and 3Cx 18.0 (Build 450) from this morning all calls that take place through a trunk have audio problems (metallic or lost).
Internal calls, on the other hand, do not have this problem.

Analyzing everything I found no problems on the trunk (which works regularly) and I excluded all external dependencies.

The only thing I have found is the installation of the latest Microsoft update KB5011503:

https://support.microsoft.com/en-au...763-2686-ccb25c67-8994-41c9-bff2-4903f9a4721d
Uninstalling the update everything started to work fine again.

Has anyone had the same problem?

Thank you,
 
Hi @morphey

We haven't had any similar reports yet but we will keep an eye out for that. Thank you for reporting this.
 
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