AudioCodes MP-118 FXO problems

[camdeal]

Hello all-

We are demoing the 3CX software to determine whether or not to implement it in our organization and offer it as a solution to our customers. In our testing we originally started with a Grandstream GXW4108 and has lots of echo/popping issues during a conversation. I have now installed an AudioCodes MP-118 FXO and followed the directions on the 3CX Supprot site for setting it up. There are two issues I am having and I'm not sure if they are related.

1) When I make a call to PSTN, there is about a 2 second lag from the time that the remote (PSTN) answers the call, to the time that I am connected to the conversation. This causes me to miss the person that answered the call saying "Hello ?".

2) When I make or receive a call to/from the PSTN, the conversation is clear and works well. When the PSTN (remote) side of the call hangs up, the call does not get disconnected at the 3CX. The MP118 shows that the port is not active, but there is still an RTP session with it. I have to end the call on my IP phone before the line is released.

NOTE: I have toggled the "reverse polarity" and the "current disconnect" options and the problem still existed.

3CX Phone System Version3.1.2434.0
MP-118 Version 5.00A.035.003

Is anyone else using the MP-118 with 3CX and what did you do to correct these issues ? If you are not having problems, can I get a copy of your config file to see what's different from mine ?

Thank you.

Cam

 

[5qg4]

Hi camdeal,

I'm using MP-114 not MP-118. I haven't such issue. Just found minor echo issue. If fine turn the "Voice Volume (-32 to 31 dB)" and Input Gain (-32 to 31 dB) under Voice Settings should be fixed.

Please find our MP-114 ini (All should default and refer to 3CX setup guide) FYR:

;**************
;** Ini File **
;**************

;Board: MP-114 FXO
;Serial Number: 942649
;Slot Number: 1
;Software Version: 5.00A.024
;DSP Software Version: 204IM => 209.13
;Board IP Address: 192.168.0.208
;Board Subnet Mask: 255.255.255.0
;Board Default Gateway: 0.0.0.0
;Ram size: 32M Flash size: 8M
;Num DSPs: 1 Num DSP channels: 4
;Profile: NONE
;-----------------------------------------


[SYSTEM Params]

DNSPriServerIP = 203.80.96.10
DNSSecServerIP = 203.80.96.9
SyslogServerIP = 192.168.0.218
EnableSyslog = 1
VXMLFIleName = ''

[BSP Params]

PCMLawSelect = 3
LocalMediaIPAddress = 192.168.0.208
LocalMediaSubnetMask = 255.255.255.0
LocalControlIPAddress = 192.168.0.208
LocalControlSubnetMask = 255.255.255.0
LocalOAMIPAddress = 192.168.0.208
LocalOAMSubnetMask = 255.255.255.0
RoutingTableHopsCountColumn = 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0

[ATM Params]


[Analog Params]

FXSLoopCharacteristicsFilename = 'MP11x-02-1-FXS_16KHZ.dat'

[ControlProtocols Params]

AdminStateLockControl = 0

[MGCP Params]


[MEGACO Params]

EP_Num_0 = 0
EP_Num_1 = 1
EP_Num_2 = 0
EP_Num_3 = 0
EP_Num_4 = 0

[PSTN Params]


[SS7 Params]


[Voice Engine Params]

IdlePCMPattern = 85
CallProgressTonesFilename = 'usa_tones_12.dat'

[WEB Params]

LogoWidth = '339'

[SIP Params]

MAXDIGITS = 49
REGISTRATIONTIME = 3600
ISPROXYUSED = 1
ISREGISTERNEEDED = 1
ISTWOSTAGEDIAL = 0
ENABLECURRENTDISCONNECT = 1
ENABLEREVERSALPOLARITY = 1
CHANNELSELECTMODE = 2
ENABLEPROXYKEEPALIVE = 2
PROXYNAME = '192.168.0.218'
SIPGATEWAYNAME = '192.168.0.218'
PRACKMODE = 0
CODERNAME = g711Ulaw64k,20,0,0,0
CODERNAME = g711Alaw64k,20,0,8,0
TARGETOFCHANNEL0 = 10800,1
TARGETOFCHANNEL1 = 10801,1
TARGETOFCHANNEL2 = 10802,1
TARGETOFCHANNEL3 = 10803,1
TRUNKGROUP = 1-1,10800,1
TRUNKGROUP = 2-2,10801,1
TRUNKGROUP = 3-3,10802,1
TRUNKGROUP = 4-4,10803,1
PROXYIP = 192.168.0.218
AUTHENTICATION_0 = 10800,10800
AUTHENTICATION_1 = 10801,10801
AUTHENTICATION_2 = 10802,10802
AUTHENTICATION_3 = 10803,10803
TXDTMFOPTION = 4
;TelProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, DtmfVolume, InputGain, VoiceVolume, EnableReversePolarity, EnableCurrentDisconnect, EnableDigitDelivery, ECE, MWIAnalog, MWIDisplay, FlashHookPeriod, EnableEarlyMedia, ProgressIndicator2IP
TELPROFILE_1 = Default Tel Profile,1,0,1,10,10,46,40,-11,0,0,0,0,0,1,0,0,400,0,0
;IpProfile: ProfileName, Preference, CodersGroupID, IsFaxUsed, DJBufMinDelay, JBufOptFactor, IPDiffServ, SigIPDiffServ, SCE, RTPRedundancyDepth, RemoteBaseUDPPort, CNGmode, VxxTransportType, NSEMode, IsDTMFUsed, PlayRBTone2IP, EnableEarlyMedia, ProgressIndicator2IP
IPPROFILE_1 = Default Ip Profile,1,0,1,10,10,46,40,0,0,0,0,2,0,0,0,0,-1
ENABLECALLERID_0 = 1
ENABLECALLERID_1 = 1
ENABLECALLERID_2 = 1
ENABLECALLERID_3 = 1

[VXML Params]


[IPsec Params]


[Audio Staging Params]

ChassisPhysicalAlias = ''
ChassisPhysicalAssetID = ''
ifAlias_0 = ''
ifAlias_1 = ''
ifAlias_2 = ''
ifAlias_3 = ''
ifAlias_4 = ''
ifAlias_5 = ''
ifAlias_6 = ''
ifAlias_7 = ''
ifAlias_8 = ''
ifAlias_9 = ''

;
; *** TABLE DspTemplates ***
; This table contains hidden elements and will not be exposed.
; This table exists on board and will be saved during restarts
;

 

[VladislavA]

I met the same issue on MP-118. My solution is "Enable Polarity Reversal: Disabled".

*
Version ID: 5.00A.038.006