Solved Authentication Issues With Update 5

[NSBG]

I created a CRM template some time ago using the 3CX CRM Template Generator to do call pops in Agencyzoom, and have found that after updating our customers' 3CX servers to v20 Update 5 it no longer works. I verified it still works on a server running Update 4 with the exact same template.

This is the error I get on Update 5:

Started scenario with empty id
Started Auth
Request text: https://app.agencyzoom.com
Request form value username set to <email>
Request form value password set to <password>
Response text: ********
Response finished
Finished Auth
System.InvalidOperationException: Sequence contains no matching element
at System.Linq.ThrowHelper.ThrowNoMatchException()
at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)
at Integration.Crm.Engine.ScenarioAuthHttpClientProvider.StoreAuthData(ProcessingContext context, String refreshToken)
at Integration.Crm.Engine.ScenarioAuthHttpClientProvider.PerformScenarioIfNeeded(CancellationToken token)
at Integration.Crm.Engine.ScenarioAuthHttpClientProvider.Create(CancellationToken token)
at Integration.Crm.Engine.ScenarioProcessorBase.ProcessScenario(ProtocolScenario scenario, IValueManager customManager, SqlQueryParameter[] sqlQueryParameter, CancellationToken token)
at Integration.Crm.Engine.ScenarioProcessorBase.Execute(ProtocolScenario scenario, SqlQueryParameter[] sqlQueryParameter, CancellationToken token)
at Integration.Crm.Engine.CrmProcessor.GetContactInfoFromCrm(List`1 result, IEnumerable`1 scenariosToProcess, IValueManager customManager, SqlQueryParameter[] sqlQueryParameters, Func`2 filterResultsFunctor, Boolean exactMatch, CancellationToken token)
at Integration.Crm.Engine.CrmProcessor.GetContactInfo(String contactNumber, InteractionTypes interactionType, CancellationToken token)

As far as I can tell, the system is now expecting a refresh token and a cancellation token, which do not exist because Agencyzoom login API returns a jwt and nothing else. I have tried adding a dummy value for refresh token and expiration to the template, but it doesn't have any effect.

Has anybody encountered similar issues and found a fix?

 

[Evolute IT]

Fixed in U6.

It's a bug. Introduced after another fix in U5. Add a blank RefreshToken of type OAuth parameter to workaround it.

 

[NSBG]

This worked. Thank you!