AWS Lightsail - No regions were found

[proping]

Dear 3CX community,

I'm trying to reinstall few subscriptions from 3CX portal (PBX Express), Self-host in your Cloud (Amazon AWS/Lightsail), but I'm getting this error: "No regions were found. This commonly indicates that you have not enabled "Compute Engine" in this project or you have insufficient permissions to administrate those."

API Access credentials to my Amazon AWS account are correct. I've managed to reinstall just one instance and second resulted with this error. I cannot find nothing related in my AWS account to fix this issue.

Anybody with the same problem?

Thank you.

 

[Oliver_Aatrox]

Just tried this, having the same issue too.

 

[VasilisV_3CX]

Hi @proping & @Oliver_Aatrox,

Just to let you know that we are aware of this. Will update as soon as possible.

 

[VasilisV_3CX]

Hi again @proping & @Oliver_Aatrox,

The problem with Amazon should be resolved now, feel free to try again.

 

[NikosT_3CX]

@proping and @Oliver_Aatrox did you try it ?

 

[Oliver_Aatrox]

Yep, just tried this and it's working!
Thanks team

 

[proping]

Yes, it seems to be working now. Thanks.

 

[proping]

New problem: "Sorry, you've reached your maximum limit of Lightsail Instances : 2. If you're new to Lightsail, please try again later. If the issue persists, please contact Amazon Lightsail Customer Support."

Service quota on Amazon Lightsail instances is by default 20

 

[ChrisC_3CX]

New problem: "Sorry, you've reached your maximum limit of Lightsail Instances : 2. If you're new to Lightsail, please try again later. If the issue persists, please contact Amazon Lightsail Customer Support

We wish we could help but I'm afraid that this issue in particular is not related to 3CX. As per the message you're getting it's due to an instance limit on your hosting provider so please do reach out to them or check lightsail's portal to determine if this is the case and hence figure out how to resolve it.