AWS S3 Integration with v20U7

[George_WB]

Hello,

I updated 3CX to latest U7 this weekend and I am now in the process of integrating with AWS. Everything looks fine, I can see the subfolders inside the bucket I created and given the permissions as specified in 3CX documentation and IAM Config File through the Console. After running the manual Move to Archive and also trying to run a backup it seems that nothing is pushed in the S3 Bucket.
Are there any logs in 3CX that might show if there is any issue between the 3CX-AWS integration?

Thank you!

 

[KyriacosS_3CX]

Hello,

Just to avoid chasing something without cause, was this earlier today, as AWS had an outage affecting many things? Or just now?

 

[Alphabetic]

You might have to stick it in verbose logging to see if it outputs anything.

also, theres been an issue with AWS today as seen in the news - could be related.

 

[George_WB]

Hello,

Just to avoid chasing something without cause, was this earlier today, as AWS had an outage affecting many things? Or just now?

Issue persists. I am using eu-west-2 and issue was in us-east-1 so I don't believe should be affected.
Below is the only log I can find. I am also using the Linux ISO of 3CX just for reference.
In the same installation I had issues with Sharepoint aswell, thats why AWS integration was my next option

2025/10/20 15:11:06.657|0035|Erro| [_3CX.Filesystem.RemoteStorageService] Failed to upload `/var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Extensions/246/vmail_xxxxxxxxx.wav` -> `_3CX.Filesystem.AmazonS3.S3Folder/`, Unable to write data to the transport connection: Connection timed out.
at Amazon.S3.Internal.AmazonS3ResponseHandler.InvokeAsync[T](IExecutionContext executionContext)
at Amazon.S3.Internal.AmazonS3ExceptionHandler.InvokeAsync[T](IExecutionContext executionContext)