Solved Azure Linux v18 upgrade failed - suggestions

[DavidA]

Hello,

I tried to do the upgrade on my Azure VM from v16 Ent to v18 Ent. I did backups in 3cx and VM backups in Azure. Rebooted the VM and then clicked upgrade.

It failed with this error:

[33m====== [23:25:32] Preparation: Script path is /tmp/update.sh[39m
[33m====== [23:25:32] Starting: Backup script /tmp/update.sh[39m
[33m====== [23:25:32] Starting: Current directory: /tmp[39m
[33m====== [23:25:32] Starting: Current user: root[39m
[33m====== [23:25:32] Starting: Current date: Fri Aug 13 23:25:32 -07 2021[39m
[33m====== [23:25:32] Starting: Current version: 9.11[39m
[33m====== [23:25:32] Starting: Architecture: amd64[39m
[33m====== [23:25:32] Preparation: Checking locales[39m
[33m====== [23:25:32] Preparation: Common list 3cxpbx-testing.list found but it seems to be OK[39m
[33m====== [23:25:32] Preparation: Common list 3cxpbx.list found but it seems to be OK[39m
[31m[23:25] Preparation: Found an uncommon source list in /etc/apt/sources.list.d/: microsoft-prod.list - 0[39m
::FAIL::
[33m====== [23:25:32] Failed: Output of journalctl

I am assuming the Microsoft entry is from the Call control modules from the apps we've deployed. Nothing except whats included in the packages. No 3rd party modules. I restored and tried again just for giggles with the same result. I don't see much else in the way of failures in the rest of the log.

Anything i can look into? I restored my old vm again and will use that for the time being but i want to upgrade as soon as is feasible.

thanks

 

[Agathocles Prodromou]

Hi @DavidA,

Not sure why you restored your VM as in the case of "uncommon" source list the upgrade script exits at a very early stage thus not affecting your installation in any way.

For the upgrade to proceed, as the error indicates, you need to remove microsoft-prod.list source list which is under /etc/apt/sources.list.d/ directory. Once you do that, the upgrade will proceed/complete successfully. (the chance of an error occurring is very low when a system has no third party software installed - the overall success rate of the upgrade script is over 95%)

P.S: If for any reason you must restore the microsoft-prod.list souce list post-upgrade, you may do so but make sure it contains Buster repositories and not Stretch.