Azure virtual desktop and multimedia redirection - MMR

[lubon]

Hi,

We rely heavily on Azure Virtual Desktop.
Does anyone know if this is supposed to work with 3cx?
https://learn.microsoft.com/en-us/a...pivots=azure-virtual-desktop#call-redirection

If it does, anyone has this working?

Thanks,

Luc Bonjean

 

[Jason Buffa]

Hello, I am extremely curious to know if anyone has any experience with this. We have 3CX running on an AVD environment with a dozen or so users, and they don't have a great experience. Dropped calls, one-way audio on occasion. I know there's lots of latency over this type of connection, but how are people moving to AVD using VoIP apps? Desk phones seem antiquated, and minimizing your session to use the app is inefficient. I'm guessing by the months of no response, no one else is even trying this.

 

[RiesM]

We experience that the 3CX Windows App (over MS Store) starts only after installing or reset (Win > Apps > Installed Apps > 3CX > Reset) on that day and the next day it is starting no more. We have to reset an re-provision 3CX to get it running again.
The goal is to set it to "call over" 3CX Softphone, which is installed local. Why not use the Webclient or Edge-Extension? It both has no Hotkey-function.

Support just asks if the latest Updates are installed.
Has anyone an Idea how to just get it running for more than one day?