Solved Backup Encryption Password

[abhijitshripad]

Hello All,

Is it possible to recover the backup encryption password for 3cx v16 ?

 

[Saqqara]

No, that is whole point of encryption, you need the password to unencrypted the file

 

[abhijitshripad]

No, that is whole point of encryption, you need the password to unencrypted the file

Even the technical support team cannot get that resolved?

 

[Saqqara]

Why do you need the password, are you trying to restore a backup into 3cx ?

 

[abhijitshripad]

Why do you need the password, are you trying to restore a backup into 3cx ?

Yes, the PBX crashed and i am trying to restore the backup.

 

[Saqqara]

Check out Course content, slide 3

https://www.3cx.com/3cxacademy/videos/intermediate/backup-restore/

 

[Saqqara]

Yes, the PBX crashed and i am trying to restore the backup.

without password. No one is able to unencrypted the backup file. Th backup file is using encryption coding which will be very hard to crack if you could

 

[abhijitshripad]

without password. No one is able to unencrypted the backup file. Th backup file is using encryption coding which will be very hard to crack if you could

Thank you.
I opened a ticket with 3CX tech support.
Hopefully, they have a way to restore that backup.

 

[VasilisV_3CX]

Hi @abhijitshripad, I think that the question has been answered and discussed. I will close the thread, if you need anything else feel free to open a new thread!