Bandwidth settings got lowered.

[AlanLatteri]

Just 2 weeks ago we could set a 4Mbp/s bandwidth, now the max is 1.5Mbp/s. Why was this changed. It is a significant and problematic reduction in quality for our use case.

 

[JohnS_3CX]

This was a temporary measure due to the high demands that occured recently.

Please note you can stay updated about this by visiting https://status.3cx.net/ so you can see changes and when they happen.

 

[LeonidasG_3CX]

Bitrate will be increased in the next few days. Could you let us know from what region you're using WebMeeting? We can attempt to increase it for your region sooner.

 

[AlanLatteri]

Hi,

We connect thru the Oregon MCU.

Thank you.

 

[SteveITS]

Just 2 weeks ago we could set a 4Mbp/s bandwidth, now the max is 1.5Mbp/s. Why was this changed.

FYI 3CX reported a 300% increase in webmeeting usage, and as I recall it was for about 2 weeks ago, over the prior week. Likely it increased again last week.

 

[LeonidasG_3CX]

FYI 3CX reported a 300% increase in webmeeting usage, and as I recall it was for about 2 weeks ago, over the prior week. Likely it increased again last week.

300% is nothing

 

[Australian School]

Could you also please look at increasing capacity of the Sydney MCU?

As a school in Australia we have experienced a significant degradation of WebMeeting performance this recent week. I'm worried that this platform will not be sufficient for delivering online classes in its current state.

 

[AlanLatteri]

I see lots of new Oregon MCUs, and in the initial Meeting creation stage I can choose 4Mb/s bandwidth for the "room", but inside the meeting individual participants are still limited to 1.5Mb/s. So effectively, the original limitation is still there as the inidividual bandwidth is what is used, not the "room" setting. See screen shot.

 

[LeonidasG_3CX]

Hi there, during meeting creation in the webclient, you can set your meetings to 4Mbps. Inside the client it's still limited and we're working on quickly fixing this.

 

[LeonidasG_3CX]

Make sure you clear your cache if you don't see the new settings. They've been deployed.