Best way to make Certain Ring groups ring yealink phones differently?

[AZ-Brad]

So my client wants a ring group to sound different than other incoming calls.

I know there is a ring group option in the provisioning but thats for All ring groups correct? they want an individual ring group different?

What is the best way to do that?

Thanks!

 

[premier10]

So, you are asking for different ring tones for each of your Ring Groups?

3CX Employee quote from other thread:

"You can have a different ring tone for Queues, Ivr's, local and external calls. There is no distinctive ringing for Ring Groups though. You can add this as a feature request to our ideas section of the forum where it can be upvoted and evaluated by the appropriate department".

https://www.3cx.com/community/threads/different-ringtone-for-different-ring-groups.50644/

 

[AZ-Brad]

Well that may work for this 1 client. How can I make calls that come in via the IVR vs a Ring Group a different ring tone?

 

[craigreilly]

IVR doesn't ring anywhere per se.
They get converted to external, ring group or queue calls.
Queue tones can be set from the Provisioning of the phone within the extension.