BLF Key to record call

[Philip Darnell]

Hi

I know you can start call recording using the 3CX Phone for Windows, but is it possible to setup a BLF key on the phone to enable call recording?

 

[Saqqara]

Can only be done via 3CX Client or 3CX Web client and not the phone - not possible to program a key

 

[eddv123]

Hi Philip,

This should help you: https://www.3cx.com/community/threads/yealink-record-blf.48159/

You don't say which phone brand you have thought.

 

[Philip Darnell]

Hi Philip,

This should help you: https://www.3cx.com/community/threads/yealink-record-blf.48159/

You don't say which phone brand you have thought.

Thanks for the link.

Its for a new install and its a feature they want as a few of the phones won't be next to a computer. I'd be looking at either Yealink or Fanvil Phones.

 

[eddv123]

I personally use Yealinks (and that is what the link refers too) so can safely say this method with Yealink should work.

 

[Philip Darnell]

Thanks for the help. I've got a couple of Yealink phones in the office I cant test