BLF Switching & Call Forwarding

[Ladman]

Hi,

I have two new clients and some employees, with Grandstream gxp1630 or gxp2160, need to change at least two or three offices per day. So is there a need users to forward all calls on other extensions.

It is almost the same issue as this thread:
https://www.3cx.com/community/threads/call-forwarding-via-blf.57822/#post-242169

At first i tried "FwdAll" from gxp1630, but this selection does not appear on screen after provisioning.

Then i tried to create two BLFs, one for "Change Status-Away" and the second "Change Status-Available", and set for Away Status "Forward to this extension". But that couldn't help because there is only one available BLF (or none) and the users need more than 2 alternative extensions.

- Is there a way for the user to Forward All Calls on any Extension?
- Can the "FwdAll" button return on gxp1630 or gxp2160?
- Can a BLF turn on/off a rule or an action or status?

For now, i create a Queue and the users Login/Logout from any extension, but they need what the used to.
The bad news are that the old digital PBXs did those out of the box.

 

[YiannisH_3CX]

Hello @Ladman

Please note that you can still use the status change by having the users dial the appropriate dial code to switch status. This way you do not need to add every status as a BLF.
You can find the dial codes under Settings / Dial codes.
Users can also use a 3CX client and change their status through there.