We are considering setting up a multi-tenancy 3CX instance to group our smaller, less than 8 extension, customers together into one multi-tenant instance.
I have configured a second department, created a test call queue and set up a test extension. I have assigned the queue and extension to this department only and confirmed neither appear in the other department.
However, I can't seem to find a way to block calls between departments. Does anyone know how to prevent calls between the two departments?
I've also just noticed that on the mobile app all users are visible regardless of their department in the 'contact' list. They are not visible in the Team list, only in the contact list. How do I hide users from other departments in the contact list on the mobile app in the same way it works on the desktop app?
Thank you.
I have configured a second department, created a test call queue and set up a test extension. I have assigned the queue and extension to this department only and confirmed neither appear in the other department.
However, I can't seem to find a way to block calls between departments. Does anyone know how to prevent calls between the two departments?
I've also just noticed that on the mobile app all users are visible regardless of their department in the 'contact' list. They are not visible in the Team list, only in the contact list. How do I hide users from other departments in the contact list on the mobile app in the same way it works on the desktop app?
Thank you.
