Bridge outbound CLI

[CSerpent]

Hi

Is there any way so that all calls sent over a bridge from one 3CX system to another always have a specific CLI sent? No matter what I seem to set, it keeps forcing the CLI of the sending extension.

 

[leejor]

So you are putting a specific caller ID, in the outbound (Bridge) trunk settings?

I have not heard whether that field is specific to provider trunks, or has an affect on Bridge trunk calls. I can't recall it coming up before.

I'd assume that most people would want the originating extensions number to show.

 

[CSerpent]

So you are putting a specific caller ID, in the outbound (Bridge) trunk settings?

I have not heard whether that field is specific to provider trunks, or has an affect on Bridge trunk calls. I can't recall it coming up before.

I'd assume that most people would want the originating extensions number to show.

Exactly that, in the same way you would present a CLI to a normal carrier, in this case presenting a single CLI to the bridge so anyone calling outbound across that bridge would see a single identity presented.

Most people would, but this is an exceptional one but would want to receive the slave side CLIs as normal.

 

[YiannisH_3CX]

So you are basically referring to calls between bridge extensions correct? In that case the extension number of the caller will always show and cannot be changed.

 

[CSerpent]

Ok thanks, Yiannis. On that basis, what would be the workaround? A separate SIP trunk between the systems that always presents the single CLI? Or some form of virtual extension on the master bridge PBX?

 

[YiannisH_3CX]

A SIP trunk between the 2 systems will give you more control and you will able to present pretty much anything. It will require some extra configuration but once it is done then you are set.

 

[CSerpent]

If we were to do this, is there any way to allow simple extension dialling without programming every single extension as a DDI?

 

[YiannisH_3CX]

The only other way I can think off is terminating all calls to an IVR and use direct dialing to reach extensions.