Business hours, holidays, as-hoc days

[DanF]

Currently working with a customer who coming to the end of there contract and in the process of process following there call routing.

Struggling to get my head around the following and how you would handle this.

So business hours and holidays are covered with specific ‘announcement message’

How would you handle as-hoc days closed?

Feedback much appreciated

 

[Saqqara]

use the holiday function

https://www.3cx.com/docs/manual/inbound-did-call-routing/

You can also use 3cx in or out of office dial codes https://www.3cx.com/docs/pbx-dial-codes/#h.43je7s56x0ri