Solved Call archiving - what am I missing?

[perfect-touch]

3cx server version 16.0.4.504. I see no options on the dashboard/recordings options screen to setup archiving as per the articles on 16 update 4. Does this functionality require an enterprise license - note I am currently on the freebie pro annual license for an evaluation....

 

[diamond9]

Hi,

So in your call recording section, you should have location, once you select location you should have a radio button to enable remote archiving.

Regards

 

[JohnS_3CX]

As @diamond9 said you need to enable this option first, and select a location for it:

 

[perfect-touch]

I feel like such a moron! I was looking for the archiving configuration on the recordings icon on the desktop - I totally missed the option on the locations config. D'oh! Thanks both!

 

[JohnS_3CX]

No worries, glad it;s all sorted