Hi
I have 3 questions -
1. Can we set call limit/call cap on an extension (Maximum calls that an extension can receive)?
2. If we are forwarding calls to a mobile from an extension, how can we see the call originator caller id? I am using Twilio as my voip provider and still unable to view original caller id after making all adjustments in the management console.
3. In a call que, can we decide the ratio of call distribution to different users/extensions?
Look forward to your response.
Regards
I have 3 questions -
1. Can we set call limit/call cap on an extension (Maximum calls that an extension can receive)?
2. If we are forwarding calls to a mobile from an extension, how can we see the call originator caller id? I am using Twilio as my voip provider and still unable to view original caller id after making all adjustments in the management console.
3. In a call que, can we decide the ratio of call distribution to different users/extensions?
Look forward to your response.
Regards
