- Joined
- Nov 9, 2017
- Messages
- 130
- Reaction score
- 52
Hello.
First of all: I know that Call Control API is not supported by 3CX, so I am waiting responses and not advises.
So...
You can monitor an event using TCX.Configuration.PsTypeEventListener using a dataclass. This is working perfect.
What I want to know is: If an agent is loggedOut of a queue, it's possible to know who is doing the action? The agent from his softphone or a manager from his switchboard?
I need to know who is executing the action.
Thanks for your attention.
First of all: I know that Call Control API is not supported by 3CX, so I am waiting responses and not advises.
So...
You can monitor an event using TCX.Configuration.PsTypeEventListener using a dataclass. This is working perfect.
What I want to know is: If an agent is loggedOut of a queue, it's possible to know who is doing the action? The agent from his softphone or a manager from his switchboard?
I need to know who is executing the action.
Thanks for your attention.