call drop issue

[frikkiem]

Good day . we currently have a 8 simultaneous call license. my question id we have a ring all strategy with 13 users in the group. when a call comes in does that use all 8 licences for the incoming call or does it only takes affect when the call is answered? and if 8 users is all ready on a call will the new incoming call only rings once end then drop.

 

[NicholasP_3CX]

Each incoming call would be 1 Simutaneous Call.

If all 8 Simultaneous calls are in use, the next call incoming will be dropped.

 

[frikkiem]

Ok thanks allot for the feedback and clarification.