Call Flow with Call Queue´s

[Vettel]

Hi,

I want to use this following CallFlows:
Call Flow Office: Incoming Call -> Call Queue 90 (15 Secounds) -> Call Queue 91 (15 Secounds) -> Mailbox
Call Flow Support: Incoming Call -> Call Queue 90 (15 Secounds) -> Call Queue 92 (15 Secounds) -> Mailbox.

How can I create this CallFlows?
I know, that I can add "Destination if no answer" in Call Queues, but I can´t use it at Call Queue 90, because there are diffrent destinations...
Is it posible to build something like this with call flow desinger?

Thanks!
Best Regards.

 

[Jean-ChristopheC_3CX]

Hello,
My question is with which criteria you will send the call on queue 91 or 92?

 

[Vettel]

Hello,
My question is with which criteria you will send the call on queue 91 or 92?

At the CallFlow "Office" it has to ring first at queue 90 for 15 seounds and than for 15 secounds at queue 91. After that it should be forward to mailbox.
At the CallFlow "Support" it has to ring first at queue 90 for 15 secounds and than for 15 secounds at queue 92. After that it should be forward to mailbox.

I can´t make to different call queues for 90 because many users are have to login and logout.

 

[Jean-ChristopheC_3CX]

Yes, but it's about hours that you go to queue 91 or 92?
Because if they go to the same queue, as you know, you have only one destination if no answer.
If it's the same hours, you can't do that even with CFD.

 

[Vettel]

It´s at the same time.
That´s bad, if there is no soltution with CFD .
Thanks for you help