Call Forward

[tikom]

Hello,

I have a situation here, and I hope I can find an answer. I have a customer who runs a retirement home business and has his own PBX.

If someone calls the retirement house after hours, it should go to a new number that we will host on 3CX, which is not a problem. However, he wants if the first person doesn't answer, the call should be forwarded to another external number. If the second person doesn't answer, it should then go to a third person.

Is that possible?

Thanks in advance.

 

[Evolute IT]

1. Create dummy extensions with the external number as mobile, then enable "ring mobile simultaneously"

2. Create a hunt ring group which includes the dummy extensions in the right order.

 

[tikom]

1. Create dummy extensions with the external number as mobile, then enable "ring mobile simultaneously"

2. Create a hunt ring group which includes the dummy extensions in the right order.

Thank you so much